Data-Driven Client Communications Lead

U.S. Bank; Minneapolis (MN); On-site; USD 93,000 - 109,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Parental leave

Job summary

U.S. Bank is seeking a Client Communications Specialist to manage, coordinate and implement non-promotional client communications programs.

The role requires leading multiple projects, collaborating with stakeholders, and delivering on-brand messaging through writing, editing and review. The ideal candidate will have a strong marketing background with data-driven, customer-centric strategies and excellent communication skills, able to navigate quick-paced environments and contracts negotiations

Qualifications

• Bachelor's degree or equivalent work experience.
• Six+ years in marketing/marketing strategy with proven results.

Responsibilities

• Manage, coordinate and implement non-promotional client communications programs.
• Lead multiple projects with limited guidance and competing priorities.
• Collaborate with stakeholders and cross-functional partners to ensure on-brand communications.
• Write, edit and review communications for clarity and impact.

Skills

Project management

Communication skills

Leadership

Vendor management

Cross-functional collaboration

Presentation skills

Data-driven marketing

Education

Bachelor's degree

MBA or equivalent

Tools

MS Office Suite

CRM systems

Data analysis tools

Job description

U.S. Bank is seeking a Client Communications Specialist to manage, coordinate and implement non-promotional client communications programs.

The role requires leading multiple projects, collaborating with stakeholders, and delivering on-brand messaging through writing, editing and review. The ideal candidate will have a strong marketing background with data-driven, customer-centric strategies and excellent communication skills, able to navigate quick-paced environments and contracts negotiations