Data-Driven AR Deductions Investigator

Aston Carter

United States

Hybride

USD 43 000 - 50 000

Plein temps

Il y a 10 jours

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Avantages offerts par ce poste

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

Health Savings Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off (PTO, vacation or sick leave)

Résumé du poste

Aston Carter is seeking an AR/Deductions Specialist to own deduction investigations from creation to resolution in a fast-paced environment. You will analyze data across ERP systems, collaborate with Sales, Finance, and Customer Service, and drive process improvements to reduce financial exposure.

The ideal candidate has 3+ years in deductions or AR, strong Excel (Pivot, VLOOKUP, SUMIFS), and experience with SAP or similar ERP and HighRadius.

Qualifications

3+ years of experience in deductions, chargebacks, accounts receivable, finance, order operations, or a related field.
Strong analytical and problem-solving skills with the ability to uncover trends and root causes.
Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, SUMIFS, and data analysis functions.
Experience working within ERP systems such as SAP or similar enterprise platforms.
Familiarity with HighRadius or other deduction management systems is highly preferred.
Experience working with customer portals for major retailers, distributors, and foodservice accounts.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Strong communication skills and a collaborative mindset.

Responsabilités

Investigate and resolve customer deductions, chargebacks, and disputes across retail, distributor, and foodservice channels.
Analyze transactional data to identify trends, recurring issues, and opportunities for process improvement.
Manage deduction cases from creation through closure, ensuring timely and accurate resolution.
Research pricing discrepancies, shortages, compliance chargebacks, damaged goods claims, service failures, and EDI-related issues.
Partner closely with Sales, Finance, Customer Service, Supply Chain, and Technology teams to resolve root causes and prevent future deductions.
Monitor deduction performance metrics and provide meaningful analysis and recommendations to leadership.
Utilize customer portals and deduction management tools to investigate and reconcile claims.
Extract, compile, and analyze data from ERP systems, reporting tools, and multiple data sources.
Perform advanced Excel analysis using Pivot Tables, VLOOKUPs, XLOOKUPs, SUMIFS, and other reporting functions.
Identify process gaps and contribute to continuous improvement initiatives that enhance efficiency and reduce deduction exposure.