AR Deductions Specialist | Hybrid & Data-Driven

Aston Carter; United States; Hybrid; USD 43,000 - 50,000; Full time

Job summary

Aston Carter is seeking an AR/Deductions Specialist to own customer deductions from investigation to resolution, leveraging data and collaboration to reduce financial exposure and drive process improvements. You'll work with cross-functional teams to address root causes and improve accuracy.

The role emphasizes advanced Excel, ERP experience (SAP), and knowledge of deduction systems like HighRadius, with a hybrid schedule in Ontario, CA after initial onsite training.

Qualifications

• 3+ years of experience in deductions, chargebacks, accounts receivable, or related finance operations.
• Strong analytical and problem-solving skills to uncover trends and root causes.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, SUMIFS, and data analysis functions.
• Experience working within ERP systems such as SAP.
• Familiarity with deduction management systems like HighRadius.
• Experience with customer portals for major retailers, distributors, and foodservice accounts.

Responsibilities

• Investigate and resolve customer deductions, chargebacks, and disputes across channels.
• Analyze transactional data to identify trends, recurring issues, and opportunities for process improvement.
• Manage deduction cases from creation through closure, ensuring timely and accurate resolution.
• Research pricing discrepancies, shortages, compliance chargebacks, damaged goods claims, service failures, and EDI-related issues.
• Partner closely with Sales, Finance, Customer Service, Supply Chain, and Technology teams to resolve root causes and prevent future deductions.
• Monitor deduction performance metrics and provide meaningful analysis and recommendations to leadership.
• Utilize customer portals and deduction management tools to investigate and reconcile claims.
• Extract, compile, and analyze data from ERP systems, reporting tools, and multiple data sources.
• Perform advanced Excel analysis using Pivot Tables, VLOOKUPs, XLOOKUPs, SUMIFS, and other reporting functions.
• Identify process gaps and contribute to continuous improvement initiatives that enhance efficiency and reduce deduction exposure.

Skills

Deductions

Excel (Advanced)

SAP ERP

HighRadius

Cross-functional collaboration

Data analysis

Tools

SAP

HighRadius

Job description

Aston Carter is seeking an AR/Deductions Specialist to own customer deductions from investigation to resolution, leveraging data and collaboration to reduce financial exposure and drive process improvements. You'll work with cross-functional teams to address root causes and improve accuracy.

The role emphasizes advanced Excel, ERP experience (SAP), and knowledge of deduction systems like HighRadius, with a hybrid schedule in Ontario, CA after initial onsite training.