AR/Deductions Analyst

Aston Carter; United States; Hybrid; USD 43,000 - 50,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

Health Savings Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off (PTO, vacation or sick leave)

Job summary

Aston Carter is seeking an AR/Deductions Specialist to own deduction investigations from creation to resolution in a fast-paced environment. You will analyze data across ERP systems, collaborate with Sales, Finance, and Customer Service, and drive process improvements to reduce financial exposure.

The ideal candidate has 3+ years in deductions or AR, strong Excel (Pivot, VLOOKUP, SUMIFS), and experience with SAP or similar ERP and HighRadius.

Qualifications

• 3+ years of experience in deductions, chargebacks, accounts receivable, finance, order operations, or a related field.
• Strong analytical and problem-solving skills with the ability to uncover trends and root causes.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, SUMIFS, and data analysis functions.
• Experience working within ERP systems such as SAP or similar enterprise platforms.
• Familiarity with HighRadius or other deduction management systems is highly preferred.
• Experience working with customer portals for major retailers, distributors, and foodservice accounts.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong communication skills and a collaborative mindset.

Responsibilities

• Investigate and resolve customer deductions, chargebacks, and disputes across retail, distributor, and foodservice channels.
• Analyze transactional data to identify trends, recurring issues, and opportunities for process improvement.
• Manage deduction cases from creation through closure, ensuring timely and accurate resolution.
• Research pricing discrepancies, shortages, compliance chargebacks, damaged goods claims, service failures, and EDI-related issues.
• Partner closely with Sales, Finance, Customer Service, Supply Chain, and Technology teams to resolve root causes and prevent future deductions.
• Monitor deduction performance metrics and provide meaningful analysis and recommendations to leadership.
• Utilize customer portals and deduction management tools to investigate and reconcile claims.
• Extract, compile, and analyze data from ERP systems, reporting tools, and multiple data sources.
• Perform advanced Excel analysis using Pivot Tables, VLOOKUPs, XLOOKUPs, SUMIFS, and other reporting functions.
• Identify process gaps and contribute to continuous improvement initiatives that enhance efficiency and reduce deduction exposure.

Skills

Deductions experience

Analytical skills

Excel advanced

Cross-functional collaboration

Communication skills

Tools

SAP

HighRadius

Job description

AR/Deductions Specialist

Do you love solving puzzles, analyzing data, and uncovering the "why" behind financial discrepancies? We're looking for a AR/Deductions Specialist who thrives in a fast-paced environment and enjoys partnering with cross-functional teams to drive business improvements and financial accuracy. In this role, you'll take ownership of customer deductions from investigation to resolution, leveraging data, technology, and collaboration to reduce financial exposure, improve processes, and support operational excellence. If you're analytical, detail-oriented, and enjoy turning complex problems into actionable solutions, we'd love to hear from you.

What You'll Do

• Investigate and resolve customer deductions, chargebacks, and disputes across retail, distributor, and foodservice channels.
• Analyze transactional data to identify trends, recurring issues, and opportunities for process improvement.
• Manage deduction cases from creation through closure, ensuring timely and accurate resolution.
• Research pricing discrepancies, shortages, compliance chargebacks, damaged goods claims, service failures, and EDI-related issues.
• Partner closely with Sales, Finance, Customer Service, Supply Chain, and Technology teams to resolve root causes and prevent future deductions.
• Monitor deduction performance metrics and provide meaningful analysis and recommendations to leadership.
• Utilize customer portals and deduction management tools to investigate and reconcile claims.
• Extract, compile, and analyze data from ERP systems, reporting tools, and multiple data sources.
• Perform advanced Excel analysis using Pivot Tables, VLOOKUPs, XLOOKUPs, SUMIFS, and other reporting functions.
• Identify process gaps and contribute to continuous improvement initiatives that enhance efficiency and reduce deduction exposure.

What We're Looking For

• 3+ years of experience in deductions, chargebacks, accounts receivable, finance, order operations, or a related field.
• Strong analytical and problem-solving skills with the ability to uncover trends and root causes.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, SUMIFS, and data analysis functions.
• Experience working within ERP systems such as SAP or similar enterprise platforms.
• Familiarity with HighRadius or other deduction management systems is highly preferred.
• Experience working with customer portals for major retailers, distributors, and foodservice accounts.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong communication skills and a collaborative mindset.

Why You'll Love This Opportunity

Hybrid work schedule after training Flexible start times (6 AM - 8 AM) Highly collaborative and supportive team environment Opportunity to drive meaningful process improvements and business impact Exposure to cross‑functional leadership and strategic initiatives Career growth within a data‑driven, continuous improvement culture

Location & Schedule

• Initial training onsite (approximately 2-4 weeks)
• Hybrid schedule following training (typically 2-3 days onsite per week)

If you're passionate about data, problem‑solving, and making a measurable impact on business performance, help transform deductions into opportunities for improvement.

Job Type & Location

This is a Contract position based out of Ontario, CA.

Pay and Benefits

The pay range for this position is $31.00 - $36.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Ontario,CA.

Application Deadline

This position is anticipated to close on Oct 19, 2026.

About Aston Carter

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry‑leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.