Deductions Clerk

The Planet Group; Pawtucket (RI); Hybrid; USD 27,552 - 37,195; Full time

Job summary

The Planet Group is seeking a Deductions Clerk in Pawtucket, RI. This role involves processing deductions, returns, and credit requests with a focus on attention to detail and communication across various divisions.

Ideal candidates will have 2+ years of experience in Accounts Receivable, basic Excel skills, and familiarity with ERP systems like Movex. The position offers a hybrid work schedule and a competitive pay rate of $20-27 per hour.

Qualifications

• 2-3 years experience in a similar function required.
• Background in Finance/accounting or equivalent experience.
• Ability to conduct research for deductions/credits.

Responsibilities

• Researches and processes customer deductions.
• Communicate with sales management and customer service.
• Maintains records in compliance with corporate policy.

Skills

Accounts Receivable experience

Basic Excel skills

ERP system exposure

Accounting knowledge

Education

High School Diploma

Associates Degree (preferred)

Tools

Movex

Microsoft Office

Job description

Deductions Clerk

Contract

Hybrid- Pawtucket, RI

Pay rate: $20-27

Must Haves:

• 2+ years AR, cash applications, or credit related experience
• Basic excel skills
• Exposure to some ERP system
• Understanding/exposure to accounting

Plus:

• Logistics exposure
• M3 or Movex (the ERP they use)
• manufacturing industry

Job Description:

Responsibilities include research and validation and resolution of deductions, credits and returns related to customer transactions. Communicate with sales management, customer service reps, and works with various division personnel etc. to ensure accurate and timely resolution of deductions. Provide support and solutions for all deduction/credit/administrative issues for internal and external customers. This position may work across divisions and interact with plant locations at all levels.

• Researches and processes customer deductions, returns and credit requests
• Researches deductions from customer payments and updates open deduction databases. (Movex, M3, Workflow A/R).
• Reports to stakeholders an update on status of open deductions semiannually.
• Requests filing of freight claims or proofs of delivery (POD), as appropriate.
• Communication with sales management, customer service and credit, traffic departments to insure prompt and timely resolution.
• Participates in meetings or projects to represent the deduction team
• Provides updates of current open deductions.
• Entry of credits/billings into Movex/M3 work and Credit Strategy. Validate all transactions with proper coding.
• Maintains file of copies of all aspects of credits, billings, AFR’s etc. in compliance with corporate record retention policy and ISO requirements.
• Responsible for CCAR (complaint system) entry
• Manage “Vendor Scorecards” sent by customers
• Answers phones to support customer service
• Performs additional duties and responsibilities as assigned.
• Assists with design and any upgrades to forms, software, program implementations and/or system enhancements.
• Position requires a great ability for attention to detail as well as the ability to audit transactions.
• Establishes, maintains and provides analytical and statistical reports as required for analysis and distribution.
• Participates on projects as required.
• Position has no budget or revenue responsibilities.
• Position has no direct reports

Education and/or Work Experience Requirements:

• Minimum High School Diploma. Associates Degree preferred but similar work experience will be considered.
• Position requires between 2-3 years’ experience in a similar function.
• Background in Finance/accounting or equivalent experience.
• Basis analytic ability is required as in the comparison of numbers, selection of appropriate guidelines and procedures, or identification of appropriate actions to follow.
• Ability to conduct research for deductions/credits, communicate with customers, and apply cash payments to the correct customer accounts and invoices.
• Ability to work in spreadsheets and use a variety of Microsoft Office tools