Position is located in Nashville, TN
Working within established procurement, finance, security, and data center operations policies, this IC3 independently owns a defined work queue; coordinates across requestors, vendors, Accounts Payable, Procurement, Finance, and site teams; and resolves routine-to-complex issues before escalation. The coordinator does not approve spend, select suppliers, negotiate contracts, or authorize invoices outside delegated policy; instead, the role ensures each transaction is accurate, complete, routed correctly, and ready for the appropriate approval.
Primary outcome: Create a dependable single point of operational control that reduces PO and invoice cycle time, prevents avoidable payment and onboarding delays, and gives vendor-category leaders clean, auditable data for decisions.
Core Responsibilities
- Procure-to-Pay Operations: PRs, POs, and Invoices
- Own intake, triage, and end-to-end administrative coordination for PR and PO requests supporting contracted data center services, materials, projects, maintenance, and operational needs.
- Review requisition packages for required business justification, correct cost center/project and account coding, approved supplier, statement of work or quote, rate card alignment, deliverables, receipt requirements, and required approvals before submission.
- Create, submit, track, amend, and close PRs and POs in the applicable Oracle procurement/ERP tools in accordance with policy, delegated authority, and service-level targets.
- Maintain a PR/PO control log that identifies aging, approval bottlenecks, change orders, duplicate-request risk, remaining balances, expired POs, and actions required to protect service continuity.
- Serve as the first operational point of contact for invoice exceptions, including PO/invoice mismatches, missing receipts, price or quantity variances, tax or supplier-data issues, duplicate invoices, incorrect coding, and blocked payment status.
- Coordinate three-way-match support by obtaining receipt evidence, service completion confirmation, invoice backup, and corrections from suppliers and internal requestors; document resolution and route only policy-required exceptions for approval.
- Partner with Accounts Payable, Procurement, Finance, and vendors to resolve invoice holds and prevent recurring root causes. Escalate payment-risk, service-disruption, control, or suspected-fraud concerns immediately through defined channels.
- Supplier and Vendor Onboarding Administration
- Coordinate onboarding and re-onboarding workflows for new and existing vendors, including intake checklists, supplier master-data requests, tax and banking documentation routing, insurance certificates, security and badging prerequisites, site access dependencies, and required operational contacts.
- Validate that supplier records, contacts, service categories, campus coverage, documentation expiration dates, and commercial references are complete and consistent across approved systems of record.
- Maintain onboarding status dashboards and proactively follow up with suppliers and internal owners to remove blockers while protecting segregation-of-duties and data-privacy requirements.
- Support mobilization readiness by coordinating administrative dependencies for critical vendors; identify gaps early and elevate risks that could affect site access, planned maintenance, construction, or operational response.
- Data Center Vendor Operations and Documentation Control
- Use working knowledge of mission-critical data center environments to prioritize vendor requests appropriately, recognizing the distinction between routine work, planned maintenance, project work, and urgent operational needs.
- Maintain accurate vendor, PO, invoice, work-order, compliance, and onboarding records in designated systems and controlled repositories; ensure documentation is searchable, current, and audit-ready.
- Support work-order/CMMS administrative hygiene for in-scope vendor activity, including vendor references, status accuracy, closure evidence, service dates, and linkage to the correct commercial record where required.
- Coordinate administrative support for vendor performance reviews by compiling data on PO aging, invoice exceptions, onboarding cycle time, documentation completeness, recurring issues, and service-delivery evidence.
- Perform routine quality checks to identify duplicate suppliers, missing documentation, aging approvals, inactive or expired POs, unresolved invoice exceptions, and other control gaps; drive corrective actions to closure.
- Service Management, Reporting, and Continuous Improvement
- Manage the centralized vendor operations queue against defined SLAs; communicate status, next steps, and required actions clearly to requestors, vendor category managers, and site stakeholders.
- Produce weekly and monthly operational reporting on PR/PO volume and aging, invoice exception types and resolution time, supplier onboarding status, data-quality issues, and work que