Coordinator, IT Vendor & Contract

TALENT Software Services; Columbia (SC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Vibrant city with outdoor spaces

Access to arts and cultural events

Dynamic work environment

Job summary

A technology services company in Columbia, SC, is seeking an IT Vendor Manager to handle vendor contracts and assist with registrations and documentations. Ideal candidates will have a Bachelor's degree and 4 years of relevant experience, including vendor management and project coordination. The role requires excellent organizational and communication skills, as well as proficiency in Microsoft Office and ServiceNow. Join a dynamic team in a fast-paced environment known for its collaborative culture and growth opportunities.

Qualifications

• Excellent organizational and quality research skills.
• Demonstrated ability to work with and assist others.
• Ability to handle confidential or sensitive information.
• Strong analytical and judgment skills.

Responsibilities

• Manage IT vendor and contract-related activities.
• Request and track vendor registrations.
• Support renewal activities for IT vendor contracts.
• Review and analyze reports for senior leadership.
• Review and analyze reports for senior leadership.
• Collaborate with: Chief Negotiator, IS Negotiation team, key vendors.
• Maintain and update IT vendor databases to ensure accurate workflows.
• Support department and vendor-related projects.

Skills

Organizational skills

Verbal communication

Written communication

Analytical skills

Critical thinking

Teamwork

Analytical thinking

Judgment

Prioritization

Presentation of recommendations

Education

Bachelor's Degree

4 years of job-related work experience or Associate's degree with 2 years of experience

Tools

Microsoft Office

Smart Cloud Control Desktop

ServiceNow

Job description

Duties

Responsible for providing assistance in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manage databases for IT vendor contracts.

• 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes, and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
• 35% Performs quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
• 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures, and standards for databases.
• 10% Requests vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
• 10% Creates, reviews, maintains, and completes various reports for management.

Skills

Required Skills and Abilities: Excellent organizational skills and quality research skills. Excellent verbal and written communication skills. Demonstrated skills to work with and assist others. Ability to acquire in-depth knowledge of department functions, procedures, and workflow. Analytical or critical thinking skills. Good judgment skills. Ability to handle confidential or sensitive information with discretion. Ability to work in a team environment and prioritize work effectively. Ability to assist in the preparation, documentation, and presentation of recommendations to management.

Required Software and Other Tools

Microsoft Office.

Preferred Work Experience

4 years of project coordination or other related work experience including 2 years of paralegal, legal assistant, or contracts experience.

Preferred Software and Other Tools

Smart Cloud Control Desktop

Work Environment

Fast-paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Education & Experience Requirements

• Required Education: Bachelor's Degree
• Degree Equivalency:
• 4 years of job-related work experience, or
• Associate's degree plus 2 years of job-related work experience
• Required Work Experience: 4 years of project coordination or related work experience

Team & Work Environment

• Fast-paced department supporting a wide range of customers across BCBSSC and multiple lines of business
• High-volume workload with tight deadlines
• Peak periods include:
• End of quarters
• End-of-year renewal cycles
• Occasional overtime may be required to meet critical deliverables
• Collaborative, close-knit team culture
• Inclusive and respectful work environment that values diversity
• Strong partnerships with teams across the AIMS organization

Day-to-Day Responsibilities

• Manage key vendor and contract-related activities
• Request and track vendor registrations
• Assist IT Payables with required documentation
• Support renewal activities for critical IT vendor contracts
• Review and analyze reports for senior leadership
• Collaborate with:
• Chief Negotiator
• IS Negotiation team
• Key vendors
• Maintain and update IT vendor databases to ensure accurate workflows
• Support department and vendor-related projects

Required Technologies & Experience

• Vendor Management experience
• Experience communicating with executive-level management
• ServiceNow experience

Join our team in Columbia, SC, a vibrant city known for its rich history, cultural events, and a welcoming community. Enjoy a balanced lifestyle with access to beautiful outdoor spaces, a thriving arts scene, and a growing tech industry. Be part of a dynamic work environment where your contributions make a significant impact.