Data Center UPS SME: Reliability & High-Availability Expert

Applied Digital; Boyce (LA); On-site; USD 120,000 - 180,000; Full time

Job summary

Applied Digital is seeking a seasoned Data Center UPS – Operational Subject Matter Expert (SME) to optimize UPS infrastructure performance, reliability, and efficiency across critical loads in high-availability environments.

You will lead troubleshooting, preventive maintenance, battery testing, firmware updates, and documentation, while collaborating with electrical engineers, ops teams, and vendors to reduce downtime and improve uptime metrics.

Qualifications

• 5–7+ years of hands-on experience with uninterruptible power supply systems, including installation, service, and advanced troubleshooting in critical power environments.
• Bachelor's degree in Electrical Engineering, Power Systems, Electronics, or related equivalent field experience preferred.
• Preferred certifications include manufacturer-specific (e.g., Schneider, APC, Eaton, Vertiv/Liebert) and industry certs like CDCP, NFPA 70E, or battery/UPS training.

Responsibilities

• Act as the go-to technical expert for UPS architecture, sizing, redundancy (e.g., N+1, 2N), runtime calculations, and fault analysis.
• Lead or support preventive maintenance, corrective repairs, battery testing/replacement, firmware updates, and major component replacements (e.g., rectifiers, inverters, static switches).
• Troubleshoot complex UPS failures, power quality issues (harmonics, transients, voltage sags), and integration with downstream equipment.
• Develop, review, and update SOPs, maintenance protocols, and training materials.
• Deliver hands-on training and certification programs for technicians, engineers, and operations staff on UPS operation and safety.
• Perform root cause analysis on incidents and contribute to reliability enhancements like predictive maintenance via monitoring software.
• Ensure compliance with IEEE, NFPA 70, UL 1778, IEC 62040, OSHA and local electrical codes.
• Collaborate with cross-functional teams on UPS deployments, upgrades, capacity planning, and vendor evaluations.
• Analyze system performance data and KPIs to drive optimizations; use monitoring tools (SNMP, BMS) for visibility.
• Provide emergency on-call support for critical UPS failures and participate in disaster recovery planning.

Skills

UPS topologies

Battery technologies

Power electronics

Redundancy design

Electrical systems

Generators

Harmonics mitigation

Diagnostic tools

Communication skills

Education

Bachelor's degree in Electrical Engineering/Power Systems/Electronics or related field

Tools

UPS diagnostic tools

Multimeters

Oscilloscopes

Thermal imaging

Battery impedance testers

Monitoring software

Job description

Applied Digital is seeking a seasoned Data Center UPS – Operational Subject Matter Expert (SME) to optimize UPS infrastructure performance, reliability, and efficiency across critical loads in high-availability environments.

You will lead troubleshooting, preventive maintenance, battery testing, firmware updates, and documentation, while collaborating with electrical engineers, ops teams, and vendors to reduce downtime and improve uptime metrics.