Data Center Operations SME — Reliability & Tech Design

Aligned Data Centers, LLC; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Aligned Data Centers in the United States is seeking a Subject Matter Expert to ensure reliable and efficient operations of critical infrastructure across campuses. You will lead technical design reviews, guide capital projects, and provide hands-on expertise in operations, maintenance, and incident response.

As SME, you will drive process improvements, develop training content, mentor staff, and participate in data center audits.

Qualifications

• 8+ years relevant mechanical industry experience or mechanical trade level experience.
• Bachelor’s degree in related field plus 4+ years relevant mechanical industry experience will be considered in lieu of 8+ years mechanical industry experience
• Advanced experience with interpreting construction drawings and equipment specifications.
• Ability to analyze critical infrastructure sequence of operations, design parameters, alarms and indicators, and performance trends.
• System matter experience in the life cycle of data center operations from design, acceptance, operations, maintenance, troubleshooting, and event management.
• Expertise to create standards and programs required to ensure “best in breed” data center operations.
• Strong written and verbal communication skills.
• Strong customer service acumen.
• May travel at times up to 30% .

Responsibilities

• Drive operational standards and functional requirements in capital projects.
• Review drawings, contract documents, and customer requirements to provide an operational point-of-view for mechanical technical standards and updates to capital projects.
• Provide input on capital projects to ensure Aligned delivers reliable, efficient, and sustainable infrastructure.
• Reviews and supports enhancement to equipment and systems for existing and new capital projects.
• Drives operational standards and functional requirements in capital projects.
• Create Operations training and development content and sponsor training of operations personnel.
• Conduct training, drills, and monitored evolutions to establish high technical competence across Aligned sites.
• Mentor and provide development support to high potential personnel cross-functionally.
• Provide technical analytical framework for site performance analytics, failure analysis, and issue resolution.
• Demonstrate expert operating knowledge of critical system design, operations, repair, maintenance, and troubleshooting of abnormal conditions.
• Drive improvements in critical system performance, water and electrical usage efficiency, and critical infrastructure reliability.
• Provide subject matter expertise and leadership required to drive a safety culture the eliminates risk and injury to personnel.
• Utilize subject matter expertise to ensure Aligned develops industry leading processes and procedure to meet customer requirements, ensure proper operation of critical infrastructure, reduce OPEX through quality maintenance practices, and drive efficiency throughout operations.
• Monitor and drive adherence to Aligned approved Operations standards, policies, and procedures through review of completed construction documentation, participation in maintenance and acceptance activities, and Data Center audits.
• Develop BCP and Runbook standards for approval involving site management, vendor management, maintenance practices, alarm and incident management, and compliance.
• Provide project oversight and technical support for complex evolutions/activities as required.
• Provide subject matter expertise required to triage and recover critical equipment or systems should an incident occur.
• Perform root cause analysis, lead incident deep-dives, and communicate subject matter expertise as needed to support customer communications during and following an incident.
• Perform analysis of incidents and equipment failures to identify potential trends, lessons learned, and areas for improvement.
• Lead testing and verification activities for new technologies and operational practices.
• Collaborate with senior leadership to align technical initiatives with business goals.
• Lead technical review and validation of new technologies.
• Technical leadership in understanding and evaluating sustainable practices.

Skills

8+ years experience

Strong communication

Travel up to 30%

Education

Bachelor’s degree in related field

Tools

CAD drawings

Capital project reviews

Job description

Aligned Data Centers in the United States is seeking a Subject Matter Expert to ensure reliable and efficient operations of critical infrastructure across campuses. You will lead technical design reviews, guide capital projects, and provide hands-on expertise in operations, maintenance, and incident response.

As SME, you will drive process improvements, develop training content, mentor staff, and participate in data center audits.