Data Center Technician - On-Site Buffalo NY | MAC & Hardware

NTT DATA, Inc.; Buffalo (NY); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401(k) with company match

Paid time off

Life and AD&D insurance

Short and long-term disability

Employee assistance program

Flexible spending account

Job summary

NTT DATA, Inc. is seeking a Data Center Technician to join our team in Buffalo, New York. The role is on-site Monday-Friday with general coverage 7 am to 5 pm EST and on-call after hours.

You will support the client’s data center and IT closets in Buffalo, NY, performing MACs, hardware installs, cable work, inventory management, and hands-on data center operations. This position requires 3+ years in a data center, strong hardware and network troubleshooting skills, and the ability to coordinate

Qualifications

• 3+ years of experience within a Data Center.
• 3+ years of experience performing Data Center-Tape Operations/Smart hands/Device reboots-Tape Operations/Smart hands/Device reboots.
• Personal vehicle and driver’s license for local travel.

Responsibilities

• Manage work order queue.
• Assign technicians and schedule shift activity.
• Training and mentoring technicians.
• Communicating with peer lead technician from other shifts for operational handoffs.
• Move, add, change (MAC) requests including hardware installs and network cabling.
• Troubleshooting hardware and connectivity issues and replacement of hardware components.
• Checking supplies in and out from inventory management system.
• Maintaining inventory using DC Portal.
• Providing data center escorts as requested.
• Performing QA checks on work orders.
• Be part of on-call rotation and provide after-hours support.

Tools

DC Portal

Job description

NTT DATA, Inc. is seeking a Data Center Technician to join our team in Buffalo, New York. The role is on-site Monday-Friday with general coverage 7 am to 5 pm EST and on-call after hours.

You will support the client’s data center and IT closets in Buffalo, NY, performing MACs, hardware installs, cable work, inventory management, and hands-on data center operations. This position requires 3+ years in a data center, strong hardware and network troubleshooting skills, and the ability to coordinate