Data Center Technician — On-Call 24x7 in Cleveland

Artech Information System LLC; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT staffing company in Cleveland is seeking a skilled technician for a 12-month role focusing on server, storage, and network hardware management. Candidates must have expertise in troubleshooting, customer service, and collaboration with Datacenter Engineers. The role involves managing installations and enforcing IT policies while requiring flexibility in schedule and on-call availability. Physical abilities are essential, including lifting up to 70lbs and working in confined spaces.

Qualifications

• Expertise in racking hardware and cable management.
• Strong collaboration with Datacenter Engineers.
• Ability to execute troubleshooting plans effectively.

Responsibilities

• Manage and install power whips for new deployments.
• Support hardware and connectivity troubleshooting.
• Follow CCF ITD Computer Room work rules.

Skills

Understanding server, storage, and network hardware

Network concepts (IP addressing, DHCP, VLANs)

Physical skills for hardware management

Customer service focus

Excellent communication skills

Tools

Aperture/Vista software

PowerIQ software

Job description

A leading IT staffing company in Cleveland is seeking a skilled technician for a 12-month role focusing on server, storage, and network hardware management. Candidates must have expertise in troubleshooting, customer service, and collaboration with Datacenter Engineers. The role involves managing installations and enforcing IT policies while requiring flexibility in schedule and on-call availability. Physical abilities are essential, including lifting up to 70lbs and working in confined spaces.