Data Center Technician II: Onsite Rack & Cable Expert

IT Job Board - Tech Jobs Portal in USA

Beaverton (OR)

On-site

USD 42,000 - 65,000

Full time

19 hours ago
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Job summary

IT Job Board - Tech Jobs Portal in USA seeks a Network Technician / Data Center Support to join the onsite team in Beaverton, Oregon. The role covers racking, stacking, cabling, and basic configuration of networking and server devices, in collaboration with remote Level 2/3 teams for outages and service deployments.

Candidates should have 2+ years of hardware support experience, strong customer service, and proficiency with Microsoft Office.

Qualifications

  • 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices.
  • Excellent customer service and written/verbal communication skills.

Responsibilities

  • Support onsite data center network environment (Smart Hands) for incidents and requests.
  • Provide incident support with remote Level 2/3 teams to resolve outages and replace cabling or hardware components.
  • Provide service request support with remote Network Support Teams to install hardware or patch cables for new services.
  • Participate in hardware rack and stack installation, cable management, and patch lead installation.
  • Receive shipments, verify PO accuracy, unbox and recycle materials, move equipment as needed.
  • Assist in escorting vendors/techs and work from Service Now tickets.

Skills

2+ years experience
Network hardware support

Education

Higher education preferred

Tools

Microsoft Office

Job description

IT Job Board - Tech Jobs Portal in USA seeks a Network Technician / Data Center Support to join the onsite team in Beaverton, Oregon. The role covers racking, stacking, cabling, and basic configuration of networking and server devices, in collaboration with remote Level 2/3 teams for outages and service deployments.

Candidates should have 2+ years of hardware support experience, strong customer service, and proficiency with Microsoft Office.

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