Data Center Technician - Rack & Cabling Specialist (L2)

TEKsystems; Santa Clara (CA); On-site; USD 85,239 - 121,401; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

TEKsystems in Santa Clara, CA, is seeking a Contract Datacenter Technician (Level 2) to support build-out and ongoing DCOPS operations. Initially focused on installation and rack-and-stack, then break/fix for servers and switches.

Responsibilities include troubleshooting servers, updating firmware, configuring IPs, organizing parts, and assisting network admins with cable routing and device replacements. This on-site role requires intermediate DC experience and reliable references.

Qualifications

• It is critical that that all submittals be true L2 break/fix
• This is L2 troubleshooting installs and ops. It is not remote hands or people being walked through tickets by engineers who already did the troubleshooting.
• 2 recent valid references are required.

Responsibilities

• Troubleshoot a variety of servers and isolate the problem that the server is encountering.
• Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
• Update firmware on servers to ensure the latest version is installed.
• Configure IP addresses and default login credentials on servers.
• Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams.
• Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
• Assist network admins who reach out requesting specific assistance with servers or switch.
• Assist out with Level 1 responsibilities as necessary.

Skills

Data center

Rack and stack

Cabling

Racking

Data center maintenance

Troubleshooting

Cable

Infrastructure

Hardware troubleshooting

linux

Job description

TEKsystems in Santa Clara, CA, is seeking a Contract Datacenter Technician (Level 2) to support build-out and ongoing DCOPS operations. Initially focused on installation and rack-and-stack, then break/fix for servers and switches.

Responsibilities include troubleshooting servers, updating firmware, configuring IPs, organizing parts, and assisting network admins with cable routing and device replacements. This on-site role requires intermediate DC experience and reliable references.