Data Center Technician II - 24/7 Operations & Support

Flexential Corp.; Alpharetta (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Telehealth, Dental and Vision

401(k)

HSA and FSA

Life and AD&D

Short/Long-term disability

Flex PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

Job summary

Flexential Corp. is seeking a Data Center Technician II in Alpharetta, GA to provide 24/7 physical and technical support for customer environments. The role emphasizes monitoring power, cooling, and access, with strong focus on professional customer interaction and incident response.

Ideal candidates will have 2–4 years in IT or Data Center support, a high school diploma or equivalent, and hands-on experience with UPS, PDUs, generators, and HVAC, along with solid Windows and networking knowledge.

Qualifications

• Experience in a 24/7 production environment.
• Proficient understanding of Windows operating systems.
• Knowledge of networking concepts (routing/subnets).
• Familiar with building management systems and power/cooling infra.
• Excellent verbal and written communications skills.

Responsibilities

• Demonstrate ownership in audits and report findings to stakeholders.
• Support and mentor junior technicians and document QA progress.
• Maintain customer relationships with prompt communications via phone and email.
• Monitor and troubleshoot critical infrastructure and raise escalations as needed.
• Perform security walkthroughs and enforce site access procedures.
• Log time spent on tasks and submit timesheets accurately.
• Follow Flexential Cabling Standards and assist with upgrades or tasks.

Skills

24/7 operations

Windows OS

Critical thinking

Networking basics

Customer communication

Towering uptime mindset

Education

High school diploma or equivalent

Tools

UPS

PDUs

Generators

HVAC

Job description

Flexential Corp. is seeking a Data Center Technician II in Alpharetta, GA to provide 24/7 physical and technical support for customer environments. The role emphasizes monitoring power, cooling, and access, with strong focus on professional customer interaction and incident response.

Ideal candidates will have 2–4 years in IT or Data Center support, a high school diploma or equivalent, and hands-on experience with UPS, PDUs, generators, and HVAC, along with solid Windows and networking knowledge.