Data Center Technician - AWS Infra (On-Call)

Amazon Web Services (AWS)

Ashburn (VA)

On-site

USD 39,000 - 68,000

Full time

7 days ago

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Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Ashburn, VA is hiring a Data Center Technician to join our AWS infrastructure team. The role centers on maintaining data center hardware, repairing servers, and troubleshooting network issues to keep critical cloud services online 24/7.

You will work in a shift-based environment with eligibility for travel within the regional area. The position requires hands-on hardware and network repair, documentation, and collaboration across multiple teams to ensure service

Qualifications

2+ years of computer hardware troubleshooting and repair experience.
1+ years of computer networking experience.
High school or equivalent diploma.

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Performing on-call duties and participating in scheduled maintenance and change management activities.
Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
Helping to train and onboard new team members.