Data Center Technician — AWS Infra, On-Call

Amazon; Aberdeen (MD); On-site; USD 88,569,000 - 155,258,000; Full time

Job summary

Amazon's AWS team is seeking a Data Center Technician to maintain hardware, network diagnostics, and on-call responsibilities across multiple data centers. You will install server racks, perform routine repairs, troubleshoot issues, and help keep services available globally.

This role requires travel between data center locations, shift work including nights and weekends, and the ability to lift up to 40 pounds.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking experience

Linux OS

Troubleshooting

Education

Bachelor's degree in Information Technology/Computer Science

Job description

Amazon's AWS team is seeking a Data Center Technician to maintain hardware, network diagnostics, and on-call responsibilities across multiple data centers. You will install server racks, perform routine repairs, troubleshoot issues, and help keep services available globally.

This role requires travel between data center locations, shift work including nights and weekends, and the ability to lift up to 40 pounds.