Data Center Technician: 24/7 Ops, Hands-On Support

Piper Companies; Kansas City (MO); On-site; USD 33,000 - 34,000; Full time

Job summary

Piper Companies is seeking three Data Center Technicians to support operations at its Kansas City facilities. The roles require handling daily facility operations, customer support, equipment installation, and critical system monitoring in a 24/7 environment.

Ideal candidates have data center or related technical background, strong problem-solving skills, and the ability to work across shifts, including evenings and overnights. Openings are direct hire in Kansas City, MO.

Qualifications

• High school diploma or equivalent.
• 2+ years data center or related technical field.
• 2+ years of customer service experience.
• Hands-on experience with technical equipment and hardware support.
• Familiarity with fiber and copper cabling and rack‑and‑stack.
• Strong troubleshooting, problem-solving, and organizational skills.
• Ability to work independently and in a team.
• Proficient with Microsoft Office applications.
• Commitment to safety and professional standards.

Responsibilities

• Monitor critical facility systems and respond to alarms and issues.
• Provide hands-on and remote technical support to clients.
• Perform rack‑and‑stack activities, installations, and hardware troubleshooting.
• Install, manage, and troubleshoot fiber and copper cross‑connects.
• Log and track service requests and maintenance events.

Skills

Data center experience

Customer service

Troubleshooting

Electrical knowledge

Team collaboration

Education

Associate degree in technical discipline

Tools

MS Office

Ticketing systems

Job description

Piper Companies is seeking three Data Center Technicians to support operations at its Kansas City facilities. The roles require handling daily facility operations, customer support, equipment installation, and critical system monitoring in a 24/7 environment.

Ideal candidates have data center or related technical background, strong problem-solving skills, and the ability to work across shifts, including evenings and overnights. Openings are direct hire in Kansas City, MO.