Data Center Technician - 24/7 On-site Hardware & Network

Amazon Web Services (AWS); Frederick (MD); On-site; USD 39,000 - 68,000; Full time

Job summary

Amazon Data Services, Inc. is hiring a Data Center Technician in Frederick, MD to support 24/7 data center operations. The role requires hardware and network troubleshooting, on-call shifts, and the ability to travel within the regional work area. You will work with engineers, vendors, and contractors to maintain high availability.

Starting pay reflects market rates for on-site data centers in the region, with benefits and opportunities for growth within AWS infrastructure services.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Perform server rack installations and hardware repair to support service availability.
• Troubleshoot network issues and respond to operational incidents.
• Serve as a primary contact point for engineers, developers, vendors, and contractors.
• Participate in on-call duties and maintenance/change management activities.
• Contribute to documentation and process improvements from issue analysis.
• Help train and onboard new team members.

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon Data Services, Inc. is hiring a Data Center Technician in Frederick, MD to support 24/7 data center operations. The role requires hardware and network troubleshooting, on-call shifts, and the ability to travel within the regional work area. You will work with engineers, vendors, and contractors to maintain high availability.

Starting pay reflects market rates for on-site data centers in the region, with benefits and opportunities for growth within AWS infrastructure services.