Data Center Technical Operations Leader

CBRE Group, Inc.; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

CBRE Group, Inc. is seeking a Data Center Manager to lead the MEP critical infrastructure engineering team, ensuring uptime and compliant operations in mission-critical environments.

You will manage on-site client relationships, oversee preventive maintenance, repairs, and staff development, and drive incident response with a focus on safety and reliability. The role involves coordinating with cross-functional teams, maintaining documentation, and ensuring SLA adherence under the Master Service

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience managing critical infrastructure (data centers, hospitals, power plants).
• Proven understanding of data center infrastructure, including HVAC/cooling, electrical distribution, backup generators, and UPS systems.
• Experience in staffing, team selection, technical training, performance mentoring, and staff retention.
• Ability to guide the exchange of sensitive, highly technical information, clearly convey operational expectations, and handle high-pressure infrastructure problems.

Responsibilities

• Technical Team Leadership: Provide formal supervision, training, and development for facility engineers and technicians. Conduct performance evaluations, handle recruiting, and manage staff schedules, task assignments, and cross-training.
• Operations & SLA Compliance: Oversee configuration management, work orders, preventative maintenance, and emergency repairs. Ensure all technical tasks are completed within strict Master Services Agreement (MSA) and Service Level Agreement (SLA) timeframes.
• Client & Stakeholder Management: Serve as the primary on-site operational point of contact for the client. Collaborate with external stakeholders to meet all operational milestones and contractual agreements.
• Critical Infrastructure Oversight: Verify that facility infrastructure equipment installations (e.g., UPS, chillers, generators) are completed on time. Oversee IT equipment power deployments, power allocations, hardware relocations, and decommissioning requests.
• Risk & RAMS: Author, review, and prepare technical RAMS for all maintenance and operational activities. Present these risk mitigation plans for approval.
• Data Hall Standards: Oversee daily routine cleanups, environmental controls, and space audits of the data halls; ensure compliance with air purity and standards.
• Incident Resolution: Act as escalation point for incidents and communicate status to leadership and client.
• Documentation & Standards: Ensure deployments adhere to internal, manufacturer, and industry standards; maintain up-to-date documentation.

Skills

Team leadership

Operations management

Client management

CMMS

Communication

Leadership

Education

Bachelor's degree

Tools

CMMS software

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Data Center Manager to lead the MEP critical infrastructure engineering team, ensuring uptime and compliant operations in mission-critical environments.

You will manage on-site client relationships, oversee preventive maintenance, repairs, and staff development, and drive incident response with a focus on safety and reliability. The role involves coordinating with cross-functional teams, maintaining documentation, and ensuring SLA adherence under the Master Service