Data Center Tech II — 24/7 Operations & Incident Response

sglottery; Glenwillow (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Scientific Games is seeking a Data Center Technician to join a 24x7 operations team. The role handles monitoring, troubleshooting, and escalating incidents for servers, databases, and applications in a lottery technology environment.

You will work 12-hour shifts on a 7-on/7-off rotation, using automated scripts and ticketing systems, performing basic network checks, and producing daily status reports.

Qualifications

• High school diploma or equivalent.
• 1-2 years in a 24x7 data center environment.

Responsibilities

• Provide 1st and 2nd level support for incidents.
• Operate Windows Server and Linux systems.
• Monitor production environment and escalate critical issues.
• Use ticketing systems to document issues.
• Respond to customer inquiries via email and calls.

Skills

Troubleshooting

Windows Server

Linux

Incident management

Education

High school diploma

Tools

Ticketing systems

Job description

Scientific Games is seeking a Data Center Technician to join a 24x7 operations team. The role handles monitoring, troubleshooting, and escalating incidents for servers, databases, and applications in a lottery technology environment.

You will work 12-hour shifts on a 7-on/7-off rotation, using automated scripts and ticketing systems, performing basic network checks, and producing daily status reports.