Data Center Systems Engineer: Hardware, BIOS & GPU Expert

TPI Global Solutions; Austin (TX); On-site; USD 110,000 - 180,000; Full time

Job summary

TPI Global Solutions is seeking a hands-on Systems Design Engineer to support complex server platforms and data center infrastructure in Austin, TX. The role emphasizes hardware/software troubleshooting, root cause analysis, and rapid response to critical lab issues.

Ideal candidates will have Linux proficiency, experience with BIOS/BMC debugging, and hands-on hardware installation including CPUs, GPUs, and related components. Strong collaboration with cross-functional teams is essential.

Qualifications

• Experience in data center, hardware lab, or server engineering.
• Hands-on troubleshooting of CPUs/GPUs in server platforms.
• Knowledge of BIOS, BMC, firmware, OS, and hardware debugging.
• Linux proficiency with CLI, logs, and scripting.
• Experience with JIRA or similar ticketing systems.
• Ability to install, replace, and troubleshoot hardware.
• Strong analysis and problem-solving abilities.
• Excellent written and verbal communication; cross-functional coordination.

Responsibilities

• Monitor and resolve issues reported through the JIRA ticketing system.
• Debug server platforms, CPUs, GPUs, firmware, BIOS, BMC, operating systems, and hardware/software components.
• Perform root cause analysis and implement corrective actions to resolve complex system issues.
• Physically install, replace, and maintain server hardware, GPUs, and related data center components.
• Monitor lab and data center infrastructure for power outages, network failures, liquid cooling leaks, and other operational issues.
• Execute automated scripts in Linux, analyze system logs, and provide clear status updates.
• Maintain detailed ticket documentation, including troubleshooting steps, findings, root causes, and resolutions.
• Collaborate with internal engineering teams, vendors, OEMs, ODMs, and external partners to resolve technical issues.
• Follow leadership direction and prioritize critical issues based on business needs.
• Identify opportunities for continuous improvement in debugging processes, lab operations, and system reliability.

Skills

Data center experience

Linux

JIRA

Root cause analysis

Hardware installation

Firmware debugging

BIOS/BMC troubleshooting

GPU issues

Communication skills

Cross-functional teamwork

Job description

TPI Global Solutions is seeking a hands-on Systems Design Engineer to support complex server platforms and data center infrastructure in Austin, TX. The role emphasizes hardware/software troubleshooting, root cause analysis, and rapid response to critical lab issues.

Ideal candidates will have Linux proficiency, experience with BIOS/BMC debugging, and hands-on hardware installation including CPUs, GPUs, and related components. Strong collaboration with cross-functional teams is essential.