Data Center Sales Support Specialist - Quotes & Booking

Johnson Controls; Glendale (CA); On-site; USD 70,000 - 85,000; Full time

Job summary

Johnson Controls in Glendale, CA seeks a Sales Support Specialist to enable Data Center Account Managers and sales teams with accurate quotes, booking coordination, and forecasting. You will drive process improvements, manage approvals, and collaborate across Sales, Operations, Finance, and Legal to ensure timely, compliant actions.

The role emphasizes strong customer engagement, cross-functional teamwork, and continuous improvement in a dynamic environment.

Qualifications

• Bachelor’s degree in business or related field; relevant work experience a plus.
• Experience with Salesforce and standard office productivity tools.
• Strong communication, cross-functional collaboration and forecasting skills.

Responsibilities

• Pre-sales: create quotes in Salesforce, manage opportunities and collect documentation.
• Booking coordination: obtain approvals, manage holds, escalate when needed.
• Forecasting: keep opportunities current to support accurate forecasts.
• Customer engagement: serve as point of contact for contracting and support; run reviews.
• Internal collaboration: resolve issues across cross-functional teams and mitigate risks.
• Continuous improvement: document standard work and drive process enhancements.

Skills

Entrepreneurial mindset

Leadership

Process analysis

Detail orientation

Customer-focused

Cross-functional influence

Forecasting understanding

Sales administration

Communication skills

Time management

Education

Bachelor’s degree in Business or related field

Tools

Salesforce

Microsoft Office

SharePoint

Power BI

Smartsheet

Internet-based applications

Job description

Johnson Controls in Glendale, CA seeks a Sales Support Specialist to enable Data Center Account Managers and sales teams with accurate quotes, booking coordination, and forecasting. You will drive process improvements, manage approvals, and collaborate across Sales, Operations, Finance, and Legal to ensure timely, compliant actions.

The role emphasizes strong customer engagement, cross-functional teamwork, and continuous improvement in a dynamic environment.