Data Center Process Excellence Lead

ByteDance; San Jose (CA); On-site; USD 122,000 - 209,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

ByteDance is seeking a Data Center Process Manager in San Jose, CA to standardize and systemize end-to-end Data Center processes. You will collaborate with Planning, Commercial, Delivery and Operations teams to formalize process standards and training, and oversee cross-region compliance assessments.

The role requires 5+ years in process management, strong problem-solving, and a proactive, cross-functional mindset. Moderate travel (up to four times a year) and visa readiness are expected.

Qualifications

• Bachelor’s degree or higher in Supply Chain Management, Business Administration, Management of Technology or related majors.
• 5+ years of relevant work experience.
• Demonstrated knowledge of end-to-end process management.
• Experience collaborating in cross-functional teams.
• Strong problem-solving abilities and proactive mindset.

Responsibilities

• Focus on standardization and systematization of Data Center end-to-end processes.
• Collaborate with Planning, Commercial, Delivery and Operation teams; formalize process standards and training as needed.
• Organize systematization for Data Center end-to-end processes; work with Platform team on product design, implementation and maintenance of the system.
• Oversee compliance assessment of new hyperscale data centers and edge sites in APAC, AMS and EU; coordinate with Legal, Data Security, Government Relations and Tax teams.
• Track operational performance indicators; analyze issues and propose feasible improvements.
• Travel up to four times per year, including China and Europe; possess valid passport and visas as required.

Skills

End-to-end process management

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree or higher in SCM or related

Job description

ByteDance is seeking a Data Center Process Manager in San Jose, CA to standardize and systemize end-to-end Data Center processes. You will collaborate with Planning, Commercial, Delivery and Operations teams to formalize process standards and training, and oversee cross-region compliance assessments.

The role requires 5+ years in process management, strong problem-solving, and a proactive, cross-functional mindset. Moderate travel (up to four times a year) and visa readiness are expected.