Global Data Center Operations & O&M Lead

ByteDance; San Jose (CA); On-site; USD 90,000 - 135,000; Full time

Job summary

ByteDance in San Jose, CA seeks a seasoned data center operations professional to lead end-to-end O&M for hyperscale facilities. You will manage operations, coordinate emergency response and work with global teams to maintain reliability and scalability of the data center fleet.

The role emphasizes risk management, process governance, and continuous improvement of service quality across multiple regions, with a focus on documentation and cross-team collaboration.

Qualifications

• 3+ years in data center infrastructure O&M.
• Strong communication and global collaboration.
• Ability to document workflows and technical procedures.

Responsibilities

• Oversee operation, maintenance and emergency response for global data center infrastructure.
• Escalate risks and coordinate resources to ensure closed-loop O&M.
• Lead implementation of O&M management systems across data centers.
• Monitor regional O&M metrics and optimize workflows.
• Support data center platform capabilities including data ingestion and alarm management.

Job description

ByteDance in San Jose, CA seeks a seasoned data center operations professional to lead end-to-end O&M for hyperscale facilities. You will manage operations, coordinate emergency response and work with global teams to maintain reliability and scalability of the data center fleet.

The role emphasizes risk management, process governance, and continuous improvement of service quality across multiple regions, with a focus on documentation and cross-team collaboration.