Data Center Ops Manager: Lead Cloud Infrastructure

Amazon; Hilliard (OH); On-site; USD 78,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in the United States, Ohio, Hilliard seeks a Data Center Operations Manager to lead a diverse team responsible for cloud infrastructure across global data centers.

You will mentor staff, devise strategies, sponsor projects, and implement technical solutions while participating in an on‑call rotation. The role requires 4+ years IT experience and 2+ years of people management, with travel between facilities as needed.

Qualifications

• 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations.
• Developing Career Paths for the employees and making updates in our internal tools.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics.
• Inspire and guide improvement in team process, technology innovation and automation.

Skills

People management

IT experience

On-call experience

Education

Bachelor's degree in CS/Engineering/Math

Tools

A+ certification

Net+

Sec+

CCNA

LPIC

Linux+

AWS certification

Job description

Amazon Data Services, Inc. in the United States, Ohio, Hilliard seeks a Data Center Operations Manager to lead a diverse team responsible for cloud infrastructure across global data centers.

You will mentor staff, devise strategies, sponsor projects, and implement technical solutions while participating in an on‑call rotation. The role requires 4+ years IT experience and 2+ years of people management, with travel between facilities as needed.