Data Center Ops Leader: Regional Cluster Manager

Amazon; New Carlisle (IN); On-site; USD 145,000 - 255,000; Full time

Job summary

Amazon is seeking a Data Center Operations Cluster Manager to lead multiple regional data centers, overseeing managers and 100–150 hourly staff. The role emphasizes safety, availability, and efficiency while guiding strategic planning and continuous improvement initiatives.

The ideal candidate will have 7+ years of management in critical infrastructure, hands-on experience with data center IT and AWS/cloud integrations, and a proven ability to lead geographically dispersed teams across hybrid

Qualifications

• 7+ years management experience in an operations, critical infrastructure, manufacturing, production, or distribution environment.
• 3+ years implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc.)
• 3+ Years of experience in working with network cabling, optic types, and test equipment, and experience with cabling infrastructure best practices and methodologies within a data center-based environment.

Responsibilities

• Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Obsess over team learning and development, both from a technical/functional and soft skills development perspective including mentoring and training.
• Develop, improve, and share operational best practices across the globe.
• Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
• Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
• Continuous improvement of operational processes, procedures, methods, and tools.

Skills

Data center operations

Leadership

LEAN Six Sigma

Network cabling

Project management

Team management

Job description

Amazon is seeking a Data Center Operations Cluster Manager to lead multiple regional data centers, overseeing managers and 100–150 hourly staff. The role emphasizes safety, availability, and efficiency while guiding strategic planning and continuous improvement initiatives.

The ideal candidate will have 7+ years of management in critical infrastructure, hands-on experience with data center IT and AWS/cloud integrations, and a proven ability to lead geographically dispersed teams across hybrid