Data Center Operations Technician — 24/7 Critical Infra

Amazon Inc.; Sterling (VA); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Data Services, Inc. seeks a Data Center Engineering Operations Technician to monitor and maintain critical electrical, mechanical, and fire/life safety systems across world‑class data centers.

You will work with a diverse team to test, troubleshoot, and implement new technology and practices to ensure continuous, reliable service. Our role involves on-site support, PM and incident response, and collaboration with vendors.

Qualifications

• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems.
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• Experience in data center engineering.

Responsibilities

• Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment ensuring 24/7 reliability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack-level events within SLA.
• Perform rack installs and decommissioning within SLA.
• PM, troubleshooting, root-cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support change management program.
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion.
• On-site support of contractors, sub-contractors and vendors, ensuring all work follows practices & local laws.
• Shift schedules can be up to 12 hours and may rotate; some locations have on-call rotations.
• Role may support more than one location/site.

Skills

Electrical systems

Mechanical systems

HVAC

Fire suppression systems

Data center operations

Job description

Amazon Data Services, Inc. seeks a Data Center Engineering Operations Technician to monitor and maintain critical electrical, mechanical, and fire/life safety systems across world‑class data centers.

You will work with a diverse team to test, troubleshoot, and implement new technology and practices to ensure continuous, reliable service. Our role involves on-site support, PM and incident response, and collaboration with vendors.