Data Center Operations & Reliability Lead

Ll Oefentherapie; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Ll Oefentherapie seeks a Data Center Technician to identify upgrade opportunities, validate cabling, and manage ticketing workflows in a fast-paced data center. You will mentor junior staff, implement technical solutions, and ensure SOP/MOP adherence for change control, resiliency, and reliability across the environment.

The role requires Linux/Unix know-how, RAID, and strong communication skills, with a willingness to work nights, weekends, and holidays on a rotating schedule.

Qualifications

• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team
• Must be able to lift up to 50 lbs.
• Able to climb a 9 ft ladder.
• Strong verbal and written communication skills.
• Shift schedule that rotates. Includes nights, weekends and holidays.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
• Good computer skills
• Able to stand and walk for extended periods of time
• Able to work 10-12 hour shifts
• Any experience with mainstream ticketing systems is a plus
• Willing to travel as required
• Client experience is preferred

Responsibilities

• Identifies opportunities for others to replace or upgrade server components.
• Validates cabling, checking network environment build and connectivity is established.
• Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
• Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
• Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Skills

Server hardware

Time management

Detail oriented

Team player

Learning attitude

Reliability

Verbal & written comms

IT hardware concepts

Computing skills

Physical capacity

Ladder climbing

Shift work

Ticketing systems

Travel willingness

Client experience

Education

2-yr or 4-yr degree or relevant work experience

2 years DC experience; 1 year development

Linux administration knowledge

DC networking knowledge

DC infrastructure projects

Structured cabling experience

Cooling & electrical systems concepts

Oracle server experience (nice to have)

Job description

Ll Oefentherapie seeks a Data Center Technician to identify upgrade opportunities, validate cabling, and manage ticketing workflows in a fast-paced data center. You will mentor junior staff, implement technical solutions, and ensure SOP/MOP adherence for change control, resiliency, and reliability across the environment.

The role requires Linux/Unix know-how, RAID, and strong communication skills, with a willingness to work nights, weekends, and holidays on a rotating schedule.