Data Center Operations Manager — Global Infra Leader

Amazon; Canton (MS); On-site; USD 97,000 - 170,000; Full time

Job summary

Amazon Data Services, Inc. in the United States (Ms Canton) is seeking a Data Center Operations Manager to lead and develop high-performing engineering teams responsible for maintaining cloud infrastructure across our global data center network.

You will solve complex technical challenges and drive operational excellence, building strong relationships with internal teams and external vendors while optimizing processes to meet rapid growth and cost objectives.

Qualifications

• 4+ years of IT experience or a Bachelor's degree in computer science, engineering, mathematics or equivalent
• 3+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
• 5+ years of computer hardware experience, including troubleshooting and repairing

Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance
• Maintaining existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures
• Assisting & Managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Skills

IT experience

Team leadership

Travel readiness

Vendor management

Education

Bachelor's degree in CS/Engineering/Math or equivalent

Job description

Amazon Data Services, Inc. in the United States (Ms Canton) is seeking a Data Center Operations Manager to lead and develop high-performing engineering teams responsible for maintaining cloud infrastructure across our global data center network.

You will solve complex technical challenges and drive operational excellence, building strong relationships with internal teams and external vendors while optimizing processes to meet rapid growth and cost objectives.