Data Center Operations Leader (24/7) | Growth & Efficiency

Target; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Disability insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

DataBank Holdings Ltd. is seeking an experienced Data Center Technician Supervisor to oversee onsite DCT personnel across multiple sites. You will monitor infrastructure, coordinate maintenance, and ensure security and safety standards.

You will work closely with maintenance teams, manage contractors, optimize performance, and support customers with sustained uptime. This role requires strong communication, mentoring abilities, and hands-on problem solving in a fast-paced data center environment.

Qualifications

• 5+ years of data center experience.
• 3+ years of supervisory experience.
• Excellent verbal and written communication skills.
• Strong supervisory and people-management abilities.
• Ability to train individuals on an as-needed basis.
• Mentor colleagues to facilitate career advancement.
• Experience with shipping/receiving and daily operational duties.
• Experience responding to infrastructure events (power, cooling) and break-fix issues.
• Experience coordinating electrical and mechanical contractor work.
• Familiarity with NetSuite for purchase orders.
• Experience training DCTs to document daily site walkthroughs.
• LEED certification is a bonus.

Responsibilities

• Oversee daily duties of onsite DCT personnel across multiple sites.
• Monitor infrastructure on site and raise escalations as needed.
• Develop, schedule, and monitor a preventive maintenance program.
• Maintain safe, clean site conditions and health standards.
• Coordinate contractor activities for electrical and mechanical maintenance.
• Maintain positive relationships with customers at facilities.
• Plan equipment needs to improve efficiency or reduce costs.
• Manage and evaluate PUE via the BMS system.
• Oversee construction projects with internal teams and local contractors.
• Assist move-in with customers after construction.
• Enforce security policies by all DCTs.
• Monitor infrastructure via BMS and troubleshoot problems.
• Train DCTs on BMS and Emergency Response Procedures; monthly tests.
• Manage weekly schedules for 24x7x365 coverage and on‑call list.
• Ensure video surveillance runs 24/7.

Skills

Data center experience

Supervisory experience

Verbal communication

Written communication

People management

Training

Mentoring

Shipping & receiving

Facility walkthroughs

Infrastructure events

Contractor coordination

NetSuite training

Site walkthrough documentation

Customer support

LEED knowledge

Tools

NetSuite

Job description

DataBank Holdings Ltd. is seeking an experienced Data Center Technician Supervisor to oversee onsite DCT personnel across multiple sites. You will monitor infrastructure, coordinate maintenance, and ensure security and safety standards.

You will work closely with maintenance teams, manage contractors, optimize performance, and support customers with sustained uptime. This role requires strong communication, mentoring abilities, and hands-on problem solving in a fast-paced data center environment.