Data Center Operations Lead Technician

TierPoint; Fort Worth (TX); On-site; USD 34,632 - 51,949; Full time

Job summary

TierPoint is seeking a Lead Operations Technician in Fort Worth, Texas, responsible for overseeing daily operations and maintenance of the data center’s infrastructure. You will ensure optimal uptime and reliability while supervising a team of technicians and coordinating maintenance activities.

The ideal candidate has experience with TCP/IP technologies and must be comfortable working with high voltage equipment. A commitment to security and compliance standards is essential, along with strong troubleshooting skills across hardware and connectivity issues.

Qualifications

• Must be able to work around high voltage or mechanical equipment.
• Experience in diagnosing and resolving hardware and connectivity issues.
• Ability to communicate complex solutions effectively.

Responsibilities

• Oversee daily operations of the data center for optimal performance.
• Supervise and mentor a team of technicians.
• Conduct routine inspections and preventive maintenance.

Skills

Knowledge of TCP/IP

Experience with ticketing systems

Personal motivation and enthusiasm

Windows and Linux based servers

Proficiency in MS Office Suite

Education

3+ years in customer service/help desk environment

Applicable IT schooling

Job description

TierPoint is seeking a Lead Operations Technician in Fort Worth, Texas, responsible for overseeing daily operations and maintenance of the data center’s infrastructure. You will ensure optimal uptime and reliability while supervising a team of technicians and coordinating maintenance activities.

The ideal candidate has experience with TCP/IP technologies and must be comfortable working with high voltage equipment. A commitment to security and compliance standards is essential, along with strong troubleshooting skills across hardware and connectivity issues.