Data Center Operations Lead - Hands-On, High-Impact

Pantera Capital; Southaven (MS); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two critical metrics: MTTD and MTTR.

Your role includes hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance data center operations.

Qualifications

• High school diploma or equivalent required.
• 5+ years with server, storage, compute, and network hardware.
• 5+ years troubleshooting servers and networking infrastructure.
• Proven leadership experience in data center or tech ops.

Responsibilities

• Lead and mentor a team of data center technicians and foster continuous improvement.
• Oversee installation, maintenance, and troubleshooting of server/network infrastructure.
• Manage data center operations, including power cabling, labeling, and decommissioning.
• Develop and enforce SOPs and safety protocols.
• Coordinate with engineering and provisioning for hardware intake and repair.
• Use Jira for data center tickets and ensure timely resolution.
• Collaborate with cross-functional teams to design network layouts and solutions.
• Lead initiatives to improve operational efficiency and uptime.
• Provide on-call support for critical events as needed.

Skills

Leadership

Linux

Networking

Troubleshooting

Documentation

Education

High school diploma or equivalent

Tools

Python

Bash

Jira

Job description

SpaceXAI Memphis is seeking a Data Center Supervisor to oversee the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two critical metrics: MTTD and MTTR.

Your role includes hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance data center operations.