Data Center Site Operations Leader

Spacex; Memphis, Northern (TN, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

SpaceXAI Memphis is seeking a Site Operations Supervisor to lead the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and

Qualifications

• 3+ years of experience working with server, storage, compute, and network hardware.
• Proven leadership experience in a data center or technical operations environment.
• High school diploma or equivalency certificate.
• Strong Linux skills and scripting ability (Python/Bash).

Responsibilities

• Lead and mentor a team of data center technicians and foster continuous improvement.
• Oversee installation, maintenance, and troubleshooting of server and network infrastructure.
• Manage data center operations, including power, cabling, and cooling considerations.
• Develop and enforce SOPs and safety protocols.
• Coordinate with engineering and provisioning teams for hardware intake and repair processes.
• Utilize inventory and asset management applications and track data center tickets (Jira).
• Collaborate with cross-functional teams to design network layouts and solutions.
• Drive initiatives to reduce downtime and improve operational efficiency.
• Provide on-call support and respond to critical events as needed.

Skills

Leadership

Linux

Communication

Prioritization

Time management

Education

High school diploma

Tools

Python

Bash

Job description

SpaceXAI Memphis is seeking a Site Operations Supervisor to lead the health and performance of our server and network infrastructure across data centers and global points of presence. You will lead a team of technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and