Data Center Operations Lead: Availability & Security

Capgemini; Madison (WI); On-site; USD 66,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Tundra Technical Solutions, supporting Capgemini client engagements, is seeking an experienced Data Center Operations Leader in Madison, WI to oversee day-to-day infrastructure services, ensure high availability, security and compliance, and coordinate technical teams.

You will manage incidents, changes, and escalations, lead migrations and capacity planning, and maintain documentation and vendor relationships while guiding technicians and engineers.

Qualifications

• 5+ years of data center operations or infrastructure support experience.
• Strong knowledge of server, storage, network, power, and cooling systems.
• Experience with incident, change, and problem management processes.
• Understanding of data center security, compliance, and business continuity practices.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Lead and coordinate data center operations, including server, storage, network, and middleware support.
• Manage incidents, service requests, changes, and escalations to meet SLA targets.
• Oversee installations, decommissions, migrations, and capacity planning.
• Ensure compliance with operational, security, and audit requirements.
• Coordinate maintenance activities, patching, and infrastructure upgrades.
• Manage vendor relationships and support onsite logistics.
• Maintain operational documentation, inventory, and asset records.
• Provide leadership, mentoring, and guidance to data center technicians and engineers.
• Maintain, manage and support client facing relationship with Datacenter Director.

Skills

Data center operations

Leadership

Incident management

Security & compliance

Vendor management

Job description

Tundra Technical Solutions, supporting Capgemini client engagements, is seeking an experienced Data Center Operations Leader in Madison, WI to oversee day-to-day infrastructure services, ensure high availability, security and compliance, and coordinate technical teams.

You will manage incidents, changes, and escalations, lead migrations and capacity planning, and maintain documentation and vendor relationships while guiding technicians and engineers.