Datacenter Operations Lead

ManpowerGroup Global, Inc.; Madison (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

ManpowerGroup Global, Inc. seeks a Datacenter Operations Lead in Madison, WI to oversee daily data center operations, including server, storage, network and middleware support.

You will drive incidents, changes, and escalations to meet SLA targets while guiding installations, migrations and capacity planning. The ideal candidate brings 5+ years in data center operations, deep knowledge of critical infrastructure and strong leadership, communication, and stakeholder management skills to ensure

Qualifications

• 5+ years in data center operations or infrastructure support.
• Strong knowledge of server, storage, network, power and cooling systems.
• Experience with incident, change, and problem management processes.
• Understanding of data center security, compliance and business continuity.

Responsibilities

• Oversee and coordinate daily data center operations across server, storage, network and middleware.
• Manage incidents, service requests, changes and escalations to meet SLA targets.
• Lead installations, decommissions, migrations and capacity planning activities.
• Ensure compliance with operational, security and audit requirements.
• Coordinate maintenance, patching and upgrades while managing vendor relationships.

Skills

Leadership

Stakeholder management

Incident management

Change management

Problem management

Security & compliance

Capacity planning

Server hardware

Storage systems

Networking

Power & cooling

Communication

Job description

Our client, a leading organization in data infrastructure management, is seeking a Datacenter Operations Lead to join their team. As a Datacenter Operations Lead, you will be part of the Data Center Support team supporting infrastructure operations.

Job Title: Datacenter Operations Lead

Location: Madison, WI

What's the Job?

• Oversee and coordinate daily data center operations, including server, storage, network, and middleware support.
• Manage incidents, service requests, changes, and escalations to meet SLA targets.
• Lead installations, decommissions, migrations, and capacity planning activities.
• Ensure compliance with operational, security, and audit requirements.
• Coordinate maintenance activities, patching, and infrastructure upgrades while managing vendor relationships and onsite logistics.

What's Needed?

• 5+ years of experience in data center operations or infrastructure support.
• Strong knowledge of server, storage, network, power, and cooling systems.
• Experience with incident, change, and problem management processes.
• Understanding of data center security, compliance, and business continuity practices.
• Excellent leadership, communication, and stakeholder management skills.