Data Center Manager — 24/7 Operations Leader

TensorWave Inc.; Anniston (AL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Stock Options

Medical Insurance (100% for employees)

401(k)

Paid Holidays

Parental Leave

EAP

Job summary

TensorWave Inc. is seeking a Data Center Manager to ensure 24/7 availability, security, and efficiency of its data center environment in the US.

You will lead a team of 8 technicians, oversee uptime, capacity planning, and vendor management while maintaining adherence to security and safety standards. You should bring 5+ years in data center operations with leadership experience, plus hands-on monitoring and incident management skills.

Qualifications

• >5+ years in data center operations, with at least 2 years in a formal leadership role.
• >24/7 customer-facing operations, including shift scheduling and on-call management
• >Hands-on experience with monitoring and observability platforms (Grafana, Prometheus)
• >Proven ability to hire, train, and lead technical operations teams
• >Excellent written and verbal communication, especially during high-pressure incidents

Responsibilities

• >Lead, mentor, and schedule a team of 8 Data Center Technicians ensuring technical excellence.
• ">Conduct regular 1:1s, performance reviews, and skill-gap assessments.
• ">Oversee hardware lifecycle and DOA processing with minimal downtime.
• ">Manage installation, cabling, and decommissioning of server/storage/networking gear.
• ">Serve as primary escalation point for data center incidents and RCA.
• ">Monitor power, cooling, and space; forecast capacity with leadership.
• ">Supervise third-party contractors (HVAC, Electrical, Security).
• ">Maintain 100% DCIM accuracy and incident tracking.
• ">Enforce security protocols and OSHA standards; prepare audits.
• Lead a data center team through SOC2/ISO/HIPAA readiness with thorough documentation.

Skills

People management

Incident management

Shift scheduling

Monitoring platforms

Communication

Education

CDCP/CDCS

ITIL Foundation

PMP

OSHA10

Tools

Grafana

Prometheus

PagerDuty

ServiceNow

Jira

Job description

TensorWave Inc. is seeking a Data Center Manager to ensure 24/7 availability, security, and efficiency of its data center environment in the US.

You will lead a team of 8 technicians, oversee uptime, capacity planning, and vendor management while maintaining adherence to security and safety standards. You should bring 5+ years in data center operations with leadership experience, plus hands-on monitoring and incident management skills.