Datacenter Operations Lead — Availability & Security

Ampcus, Inc; Madison (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Ampcus Inc. is seeking a Datacenter Lead to oversee day-to-day data center operations in Madison, WI. You will ensure high availability, security, compliance, and efficient delivery of infrastructure services while guiding a team of technicians and engineers.

Responsibilities include coordinating incidents, changes, and outages, managing maintenance and upgrades, and maintaining accurate asset records. Strong leadership and clear stakeholder communication are essential for audit readiness and

Qualifications

• 5+ years of data center operations or infrastructure support experience.
• Strong knowledge of server, storage, network, power, and cooling systems.
• Experience with incident, change, and problem management processes.
• Understanding of data center security, compliance, and business continuity practices.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Lead and coordinate data center operations, including server, storage, network, and middleware support.
• Manage incidents, service requests, changes, and escalations to meet SLA targets.
• Oversee installations, decommissions, migrations, and capacity planning.
• Ensure compliance with operational, security, and audit requirements.
• Coordinate maintenance activities, patching, and infrastructure upgrades.
• Manage vendor relationships and support onsite logistics.
• Maintain operational documentation, inventory, and asset records.
• Provide leadership, mentoring, and guidance to data center technicians and engineers.
• Maintain, manage and support client facing relationship with Datacenter Director.

Skills

Data center ops

Infrastructure support

Incident management

Change management

Leadership

Security compliance

Job description

Ampcus Inc. is seeking a Datacenter Lead to oversee day-to-day data center operations in Madison, WI. You will ensure high availability, security, compliance, and efficient delivery of infrastructure services while guiding a team of technicians and engineers.

Responsibilities include coordinating incidents, changes, and outages, managing maintenance and upgrades, and maintaining accurate asset records. Strong leadership and clear stakeholder communication are essential for audit readiness and