Data Center Operations Lead — 99.999% Uptime

Amazon Inc.; Leesburg (VA); On-site; USD 129,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits

RSU eligibility

Job summary

Amazon Data Services, Inc. seeks a Data Center Facility Manager to lead the critical physical infrastructure and supervise 24x7 engineering teams. You will drive reliability and cost efficiency while coordinating with vendors and internal teams to meet service levels across regional data centers.

The role emphasizes hands-on electrical and mechanical troubleshooting, budget stewardship, and after-hours on-call responsibility to maintain uptime above 99.999% for mission-critical systems.

Qualifications

• 2+ years of people management and team development experience.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through proactive issue detection and reporting.
• Experience operating a mission-critical team or product.
• High school or equivalent.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure and ensure work is performed to high quality without impacting customers.
• Manage teams of 24x7 engineering technicians across their careers.
• Lead improvement projects and coordinate with support teams from conception to completion.
• Coordinate daily with third‑party vendors to ensure adherence to SLAs.
• Effectively manage operations budget and expenditures.
• Routinely serve as after-hours on-call Data Center Facility Manager for regional data centers.

Skills

People management

Engineering experience

SLA management

Mission-critical operations

Education

High school diploma or equivalent

Bachelor's degree in Electrical/Mechanical Engineering

Job description

Amazon Data Services, Inc. seeks a Data Center Facility Manager to lead the critical physical infrastructure and supervise 24x7 engineering teams. You will drive reliability and cost efficiency while coordinating with vendors and internal teams to meet service levels across regional data centers.

The role emphasizes hands-on electrical and mechanical troubleshooting, budget stewardship, and after-hours on-call responsibility to maintain uptime above 99.999% for mission-critical systems.