Data Center Network Technician (Level 2)

Iron Systems, Inc; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Iron Systems, Inc is seeking a Level 2 Network Technician to maintain data center infrastructure, troubleshoot IT devices, and support hardware installations in a fast-paced environment.

You will work with the NOC and engineering teams on servers, storage, switches, and network gear, including MPOE/IDF/MDF rooms, with an emphasis on safety, organization, and precise cable management. This role requires strong hands-on IT experience and collaborative problem solving.

Qualifications

• 4+ years in data center operations or IT infrastructure support.
• Experience leading a team on a project.
• Experienced with data center environments (MMR, cages, shared areas).
• Knowledge of server hardware components and diagnostics.
• Understanding of routers, switches, firewalls, and load balancers.

Responsibilities

• Troubleshoot and install IT devices with guidance from NOC or engineering teams.
• Handle physical servers, storage devices, server appliances, and network gear.
• Support MPOE/IDF/MDF rooms, cabling, labeling and organization.
• Manage power, diagnostics, and fault diagnosis for hardware components.
• Coordinate with project teams and document rack elevations and floor plans.

Skills

Data center ops

Team leadership

Hardware diagnostics

Routers & switches

Fiber cabling

Electrical basics

MPOE/IDF/MDF

WAN/LAN basics

Cloud basics

Tools

Power meter

Ladders

Scissor lifts

Job description

Iron Systems, Inc is seeking a Level 2 Network Technician to maintain data center infrastructure, troubleshoot IT devices, and support hardware installations in a fast-paced environment.

You will work with the NOC and engineering teams on servers, storage, switches, and network gear, including MPOE/IDF/MDF rooms, with an emphasis on safety, organization, and precise cable management. This role requires strong hands-on IT experience and collaborative problem solving.