Data Center Network Support Engineer II

Iron Systems, Inc; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Iron Systems, Inc is looking for a Level 2 Network Technician to maintain and support data center infrastructure, including troubleshooting, hardware installations, and keeping spaces clean and organized.

You will troubleshoot with guidance from the NOC or engineering team, install servers, storage, switches, routers, and other devices, and contribute to proper cable management and documentation. This role may require on-site work and occasional travel.

Qualifications

• Must have practical experience in data center operations and IT infra support.
• Experience leading a small team on a project or incident.
• Familiarity with data center environments (MMR, cages, shared areas).
• Knowledge of server hardware components, diagnostics, power cycling, and replacements.
• Understanding of network equipment functions (routers, switches, firewalls, load balancers).
• Experience with structured cabling standards, labeling, and organization.
• Basic electrician skills: power testing, connector types, AC/DC equipment.

Responsibilities

• Troubleshoot and execute installations with guidance from NOC or engineering on IT devices.
• Install and support physical servers, storage, switches, routers, DNS and related equipment.
• Manage Hyper-Converged Infrastructure (e.g., Nutanix, Cisco UCS).
• Ensure clean, organized data center spaces with proper cable management and labeling.
• Perform diagnostics, power cycling, and fault diagnosis on hardware.
• Collaborate with on-site team and communicate status to stakeholders.

Skills

Data center operations

Team leadership

Structured cabling

Server hardware

Network equipment

Troubleshooting

Project coordination

Safety PPE

On-site travel

Job description

Iron Systems, Inc is looking for a Level 2 Network Technician to maintain and support data center infrastructure, including troubleshooting, hardware installations, and keeping spaces clean and organized.

You will troubleshoot with guidance from the NOC or engineering team, install servers, storage, switches, routers, and other devices, and contribute to proper cable management and documentation. This role may require on-site work and occasional travel.