Data Center Lead: Hands-on Ops & Tech Mentor

Meta Careers; Houston (TX); On-site; USD 111,000 - 159,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking a Data Center Lead in Houston to manage a team of Data Center Server Repair Technicians and drive performance, safety, and reliability across 24/7 operations. The role combines hands-on leadership with cross-functional collaboration to ensure rapid diagnosis and robust fixes.

You will coach technicians, oversee on-call rotations, and escalate issues while maintaining high standards for safety, quality, and process adherence.

Qualifications

• 4+ years in data center, IT, or network operations.
• Experience leading technicians or teams.
• Strong written and verbal communication; ability to escalate clearly.
• On-site work and participation in 24/7 on-call rotation.

Responsibilities

• Directly manage Data Center Server Repair Technicians; biweekly 1:1s and growth roadmaps.
• Own site shift schedule, weekend rotation, and on-call coverage.
• Lead incident response and coordinate cross-functional diagnosis and fixes.
• Maintain safety, quality, and adherence to MOPs; enforce ticket hygiene and documentation.

Skills

Leadership

On-site availability

Communication

Incident response

Team development

Education

Bachelor's degree in engineering or CS

Tools

Linux

Structured cabling

Fiber optics

Server hardware

Job description

Meta is seeking a Data Center Lead in Houston to manage a team of Data Center Server Repair Technicians and drive performance, safety, and reliability across 24/7 operations. The role combines hands-on leadership with cross-functional collaboration to ensure rapid diagnosis and robust fixes.

You will coach technicians, oversee on-call rotations, and escalate issues while maintaining high standards for safety, quality, and process adherence.