Data Center IT Infrastructure Technician: Hardware & Systems

NextGenEnergyJobs; Chicago, Northern (IL, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

NTT Global Data Centers in Chicago is seeking a Data Center IT Infrastructure Technician to support client requests within their space in our data centers. You will address customer inquiries via support tickets from inception through resolution with minimal supervision.

Responsibilities include troubleshooting hardware issues with servers, network devices, cabling, and power connectivity; racking and stacking equipment; installing PDUs; documenting configurations, and occasionally supporting

Responsibilities

• Address customer inquiries via support tickets from inception to resolution with minimal supervision.
• Troubleshoot hardware issues with servers, network devices, cabling, and power connectivity.
• Rack and stack equipment; install PDUs; document configurations; support help desk tasks and deploy hardware.

Job description

NTT Global Data Centers in Chicago is seeking a Data Center IT Infrastructure Technician to support client requests within their space in our data centers. You will address customer inquiries via support tickets from inception through resolution with minimal supervision.

Responsibilities include troubleshooting hardware issues with servers, network devices, cabling, and power connectivity; racking and stacking equipment; installing PDUs; documenting configurations, and occasionally supporting