On-Site Data Center IT Infrastructure Technician

NTT Global Data Centers Americas, Inc.; Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k retirement plan

Monthly device stipend

Life and disability insurance

Job summary

NTT Global Data Centers Americas, Inc. is seeking an on-site Data Center IT Infrastructure Technician to support hardware installation, cabling, and troubleshooting in client data center spaces.

You will manage asset inventories, coordinate tasks with internal teams, and follow change control procedures while delivering timely ticket updates to clients and colleagues. A daytime to 24/7 shift may apply based on operations.

Qualifications

• 3–5 years of data center environment or help desk experience is required.
• CompTIA A+ certification or equivalent experience required.
• CompTIA Network+ and BICSI Installer 1 certification preferred.

Responsibilities

• Unbox, inventory, and install client hardware into racks.
• Coordinate technical tasks with internal groups and manage requests to resolution.
• Install and troubleshoot cabling, power, and components in servers, storage, and network devices.
• Perform commissioning/decommissioning of hardware and assist in incident resolution.
• Adhere to Change Control Processes and Standards and provide ticketing updates.

Skills

Data Center experience

Server hardware troubleshooting

Networking components

Cable management

VoIP/desktop support

Documentation

Strong communication

Education

High School Diploma or GED

CompTIA A+ Certification

CompTIA Network+

BICSI Installer 1 certification

Tools

Active Directory

Office 365

Putty (SSH/Telnet)

Job description

NTT Global Data Centers Americas, Inc. is seeking an on-site Data Center IT Infrastructure Technician to support hardware installation, cabling, and troubleshooting in client data center spaces.

You will manage asset inventories, coordinate tasks with internal teams, and follow change control procedures while delivering timely ticket updates to clients and colleagues. A daytime to 24/7 shift may apply based on operations.