Data Center IT Engineer – Hands-on Infra & Cabling

Global Data Centers Americas, Inc.; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

NTT Global Data Centers is seeking a Data Center IT Infrastructure Technician to support client requests within data center spaces. You will address inquiries via tickets from inception to resolution, troubleshoot servers, network devices, cabling, and power, and assist with racking, stacking, and documentation.

You will coordinate tasks with internal teams, install and label cabling, and perform hardware replacements. Strong DA/Office 365 skills and data center knowledge are preferred.

Qualifications

• Experience in a complex high-availability data center environment is preferred.
• Strong working knowledge of data center processes (power, cooling, redundancy).
• Familiarity with copper and fiber cabling and patch panels.
• Ability to troubleshoot enterprise hardware and network devices.

Responsibilities

• Unbox, inventory, and install server, storage, and network devices into client racks.
• Manage assets including inventory audits, receiving and shipping equipment.
• Coordinate technical tasks with internal groups and manage requests to resolution.
• Install cabling per standards and label for tracking.
• Troubleshoot hardware and perform component replacements (DIMMs, drives, PSUs).
• Perform commissioning/decommissioning and install cross connects with Telco carriers.
• Provide desktop support tasks and participate in ticketing and SLA adherence.
• Communicate clearly with customers, technicians, and contractors during incidents.

Skills

Data center hardware

Troubleshooting

Rack & stack

Cable management

Networking basics

Active directory/Office 365

Job description

NTT Global Data Centers is seeking a Data Center IT Infrastructure Technician to support client requests within data center spaces. You will address inquiries via tickets from inception to resolution, troubleshoot servers, network devices, cabling, and power, and assist with racking, stacking, and documentation.

You will coordinate tasks with internal teams, install and label cabling, and perform hardware replacements. Strong DA/Office 365 skills and data center knowledge are preferred.