Data Center IT Technician: Hands-on, Impactful Operations

NTT Global Data Centers

Chicago (IL)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

NTT Global Data Centers is seeking a Data Center IT Infrastructure Technician to support client requests, troubleshoot servers and network devices, and manage racking, cabling, and documentation in a high-availability data center. The role includes desktop support, incident coordination, and 24/7 operations.

Strong hardware knowledge and AD/Office 365 familiarity are assets. On-site position requiring physical movement, ladder work, and ability to lift up to 50 pounds; CompTIA A+ and Network+

Qualifications

High School Diploma or GED required.
3-5 years of data center or help desk experience preferred.
CompTIA A+ certification or equivalent experience required.

Responsibilities

Unbox, inventory, and install client hardware into client racks.
Coordinate technical tasks with internal groups to resolve requests.
Troubleshoot enterprise hardware and install/maintain PDU and cabling per standards.
Support desktop tasks, incident call bridges, and ticketing system updates.
Work in a 24/7 data center environment with strict change control processes.

Skills

Data center ops

Troubleshooting

Server hardware

Networking basics

Cable management

Team collaboration

Education

High School Diploma

CompTIA A+

CompTIA Network+

BICSI Installer 1

Tools

Putty

Office 365

Job description

Strong hardware knowledge and AD/Office 365 familiarity are assets. On-site position requiring physical movement, ladder work, and ability to lift up to 50 pounds; CompTIA A+ and Network+

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