Data Center Infrastructure Analyst - Service Delivery

Citigroup Inc.; Georgetown (TX); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid time off

Job summary

Citigroup Inc. is seeking an Infrastructure Senior Technology Analyst in Georgetown, TX. The role focuses on LAN/WAN, help desk administration, and security within the Technology Infrastructure team to process data, resolve issues, and execute administrative tasks.

You will create project plans, drive root cause analysis, design testing approaches, and provide technical guidance to lower-level analysts. This position requires independent judgment and collaboration with senior stakeholders.

Qualifications

• 5+ years delivering infrastructure technologies with process improvements.
• Ability to communicate complex concepts to non-technical audiences.
• Experience in a financial services or global environment preferred.

Responsibilities

• Create project plans and drive high-impact problem resolutions.
• Lead RCA after service restoration.
• Design testing approaches and automate repetitive tasks.
• Provide technical direction to junior analysts.
• Ensure compliance with data center standards and controls.

Skills

Infrastructure delivery

Technical communication

Team collaboration

Financial services experience

Written & verbal comms

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

Citigroup Inc. is seeking an Infrastructure Senior Technology Analyst in Georgetown, TX. The role focuses on LAN/WAN, help desk administration, and security within the Technology Infrastructure team to process data, resolve issues, and execute administrative tasks.

You will create project plans, drive root cause analysis, design testing approaches, and provide technical guidance to lower-level analysts. This position requires independent judgment and collaboration with senior stakeholders.