Data Center HVAC Field Service Manager

Johnson Controls, Inc.; Lubbock (TX); On-site; USD 89,000 - 125,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Truck-Based HVAC Service Manager for data centers. You will lead a regional team, oversee day-to-day service delivery, and ensure safe, high-quality performance with strong customer outcomes.

Responsibilities include planning dispatch, overseeing installations and inspections, and driving service growth while maintaining compliance and safety standards. A university degree and extensive HVAC leadership experience are preferred.

Qualifications

• Degree or equivalent experience in a technical field.
• 6+ years in HVAC service or field operations leadership.
• Experience supervising technicians or team leads.
• Strong knowledge of HVAC service operations, installations and inspections.

Responsibilities

• Provide day-to-day leadership and operational management for a truck-based HVAC service team.
• Plan and coordinate scheduling, dispatch, and field execution to meet service commitments and SLAs.
• Direct installation, inspection, and service work by Technicians and Technician Team Leads.
• Manage labor utilization, staffing, and resource allocation across the territory.
• Coach and develop team members to strengthen technical capability and customer communication.
• Partner with branch leadership to resolve issues and keep commitments to customers.
• Maintain safety, compliance, and quality across all service activities.

Skills

HVAC service ops

Team leadership

Scheduling & dispatch

Customer service

Safety compliance

Education

Bachelor's degree

Tools

Microsoft Office

Service management tools

Job description

Johnson Controls, Inc. is seeking a Truck-Based HVAC Service Manager for data centers. You will lead a regional team, oversee day-to-day service delivery, and ensure safe, high-quality performance with strong customer outcomes.

Responsibilities include planning dispatch, overseeing installations and inspections, and driving service growth while maintaining compliance and safety standards. A university degree and extensive HVAC leadership experience are preferred.