Data Center Field Engineer II — Onsite Tech & Deployments

Technibus, Inc.; Tempe (AZ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

401K match

Paid time off

Life insurance

Medical coverage

Dental & Vision

Job summary

IES is seeking a Field Engineer II to provide on-site data center infrastructure support, installation, maintenance, and troubleshooting. You will work with servers, storage, networking, power and cooling, ensuring SLA compliance and reliability in customer environments.

Candidates should have a bachelor's degree, 3–5 years in data center operations, Windows and Linux experience, TCP/IP knowledge, and the ability to lift up to 50 pounds. Travel and after-hours support may be required.

Qualifications

• 3-5 years of experience in data center operations, field services, IT infrastructure, or related technical environments.
• Experience installing and troubleshooting servers, storage systems, network devices, and structured cabling.
• Working knowledge of Windows and Linux server environments.
• Understanding of TCP/IP networking fundamentals, switching, routing, and connectivity troubleshooting.
• Experience using ticketing and service management platforms.

Responsibilities

• Install, configure, test, and support data center hardware including servers, storage systems, networking equipment, racks, and cabling infrastructure.
• Perform preventative maintenance and break-fix repairs on data center equipment and systems.
• Troubleshoot hardware, network connectivity, power, and environmental issues within customer facilities and data centers.
• Execute equipment deployments, decommissioning activities, hardware upgrades, and technology refresh projects.
• Respond to service requests, incidents, and escalations within established SLA requirements.
• Document service activities, technical findings, asset information, and customer interactions accurately within service management systems.
• Coordinate with customers, project managers, vendors, and cross-functional technical teams to resolve complex issues.

Skills

Field service

Server troubleshooting

Networking

Windows

Linux

Customer service

Documentation

Education

Bachelor's degree

Tools

ITSM tools

Job description

IES is seeking a Field Engineer II to provide on-site data center infrastructure support, installation, maintenance, and troubleshooting. You will work with servers, storage, networking, power and cooling, ensuring SLA compliance and reliability in customer environments.

Candidates should have a bachelor's degree, 3–5 years in data center operations, Windows and Linux experience, TCP/IP knowledge, and the ability to lift up to 50 pounds. Travel and after-hours support may be required.