Data Center Deployment Success Lead

TeraWulf; West Palm Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

TeraWulf is seeking a Customer Success Manager to lead onboarding, technical coordination, deployment readiness, and lifecycle support for colocation customers. You will be the primary liaison among customers, engineers, EPC partners, vendors, and operations, transforming requirements into actionable workstreams and tracking progress through commissioning.

You will manage design reviews, ensure readiness across power, cooling, network, and access, and support handover with clear documentation

Qualifications

• Bachelor’s degree required in Engineering, Construction Management, or related technical discipline.
• 5-8 years of progressive experience in project management, design coordination, construction management, or technical program management.

Responsibilities

• Lead onboarding and coordination across customer, internal engineering, EPC partners, vendors, OEMs, integrators, commissioning teams, and operations.
• Identify gaps, risks, and scope mismatches between customer requirements and project plans.
• Maintain integrated trackers: design decisions, RFIs, change logs, risk registers, action items.

Skills

Project coordination

Stakeholder management

Strong communication

Cross-functional collaboration

Education

Bachelor’s degree in Engineering/Construction Management or related field

Tools

Bluebeam

Procore

AutoCAD/Revit

Microsoft Office

Google Workspace

Job description

TeraWulf is seeking a Customer Success Manager to lead onboarding, technical coordination, deployment readiness, and lifecycle support for colocation customers. You will be the primary liaison among customers, engineers, EPC partners, vendors, and operations, transforming requirements into actionable workstreams and tracking progress through commissioning.

You will manage design reviews, ensure readiness across power, cooling, network, and access, and support handover with clear documentation