Data Center Customer Programs Associate

Aligned Data Centers, LLC; Plano (TX); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage (medical, dental, and

401(k) plan with company match

Paid time off and holidays

Disability and life insurance

Wellness programs and EAP

Descrizione del lavoro

Aligned Data Centers, LLC is seeking an Associate Customer Technical Program Manager to support customer programs across the data center lifecycle. You will assist in coordinating, communicating, and executing activities across multiple accounts under supervision, building foundational program management skills and delivering a best-in-class customer experience.

Responsibilities include coordinating lifecycle activities, maintaining documentation, and assisting with pre-contract and change

Competenze

• Bachelor’s degree in Construction Management, Engineering, or related field (or in progress/relative experience)
• 1–3 years of experience in project coordination, construction, engineering, or related environment preferred
• Basic understanding of project management principles
• Strong organizational, communication, and time management skills
• Proficiency in Microsoft Office (Excel required)
• Ability to learn technical concepts related to data center design and construction
• Ability to interpret construction drawings and specifications
• Mechanical/Electrical background a plus
• Team Player across the organization
• May travel up to 25%

Mansioni

• Program Support: Assist CTPM(s) in coordinating customer lifecycle activities from pre-construction through delivery and post-delivery support.
• Customer Coordination: Support communication between internal teams (Sales, Solutions Architecture, Platform Delivery, Operations) and external partners.
• Documentation & Tracking: Maintain project documentation, action logs, schedules, and tracking tools to ensure alignment across stakeholders.
• Pre-Contract Support: Assist with coordination of pre-sales and contract review activities, ensuring documentation is organized and shared appropriately.
• Change Management Support: Track change requests and support preparation of customer-facing communications.
• Meeting & Reporting Support: Prepare meeting materials, take notes, track action items, and assist in reporting project status, risks, and KPIs.
• Process Improvement: Support standardization efforts by documenting lessons learned and contributing to process improvements.
• Customer Experience: Help maintain strong customer relationships by ensuring responsiveness, follow-through, and clear communication.
• Risk Awareness: Identify and escalate potential risks or issues to senior team members.

Conoscenze

Communication

Organization

Time management

Formazione

Bachelor's degree in Construction Management/Engineering

Strumenti

Microsoft Excel

Descrizione del lavoro

Aligned Data Centers, LLC is seeking an Associate Customer Technical Program Manager to support customer programs across the data center lifecycle. You will assist in coordinating, communicating, and executing activities across multiple accounts under supervision, building foundational program management skills and delivering a best-in-class customer experience.

Responsibilities include coordinating lifecycle activities, maintaining documentation, and assisting with pre-contract and change